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    EFFECTIVE DATE OF TERMS OF SERVICE:

    August 16, 2015

    PRIVACY POLICY

    We value you as customer and respect your privacy. That is why we will never pass along your information to any third party.

    This Privacy Policy describes how Pique Tea, Inc. can collect, use and share information about you. This policy applies to information we collect when you use our website, purchase in stores or otherwise interact with us as described below.

    We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

    COLLECTION OF INFORMATION

    Information you provide to us

    We collect information you provide directly to us. For example, we collect information when you use our websites, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, participate in a sweepstakes, contest, promotion or survey, communicate with us via third party social media sites, request customer support, apply for a job or otherwise communicate with us.

    The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other information you choose to provide.

    In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically or decide to purchase and ship products to someone. We will use this information to fulfill your requests and may also use that information to send marketing communications to your contact, unless he or she has previously opted out of marketing communications from Pique Tea.

    INFORMATION WE COLLECT AUTOMATICALLY

    We automatically collect certain information about you when you access or use our websites or transact business with us, including:

    Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.

    Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.

    Information Collected by Cookies and Other Tracking Technologies: We may use cookies, web beacons (also known as “tracking pixels”) and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

    FINANCIAL INFORMATION:

    We do not currently collect financial information, such as your payment method (valid credit card number, type, expiration date or other financial information); that information is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy.

    INFORMATION WE COLLECT FROM OUR PARTNERS AND OTHER SOURCES

    We may also obtain information about you from other sources and combine that with information we collect about you. For example, we collect information from the U.S. Postal Service’s national change of address database to verify and update mailing addresses.

    USE OF INFORMATION

    1. We may use information about you for various purposes, including to:
    2. Facilitate and improve your in-store and online shopping experience; Provide the products and services you request, process transactions and send you related information, including confirmations and receipts;
    3. Respond to your comments, questions and requests and provide customer service;
    4. Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you
    5. Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;
    6. Personalize your online experience and provide advertisements, content or features that match your profile and interests;
    7. Monitor and analyze trends, usage and activities;
    8. Process and deliver contest, promotion and sweepstakes entries and rewards;
    9. Link or combine with information we get from others to help understand your needs and provide you with better service; and
    10. Carry out any other purpose for which the information was collected. We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

    SHARING OF INFORMATION

    We may share information about you as follows:

    1. With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
    2. With our business partners and other third parties for purposes of sending their own direct mail, unless you opt out of this type of sharing by logging into your online account and changing your preferences or by contacting us.
    3. With our banking partner ABC Bank, which has its own privacy and security policies.
    4. In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
    5. If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party;
    6. In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company; and
    7. With your consent or at your direction. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

    ADVERTISING & ANALYTICS SERVICES

    We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online or offline activity. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.

    We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

    SECURITY

    We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

    CONTACT US

    If you have any questions about these Terms of Service, please contact us at:

    Pique Tea, Inc.
    730 Florida Street Unit 5
    San Francisco, CA 94110

    Phone: 888.PIQUE.98

    Email: [email protected]